The Oaklea Trust provides personal care and support for disabled customers in accordance with the guidelines and regulations set by the Care Quality Commission (CQC), the independent regulator of health and adult social care services in England.

As a social care provider, we are registered with CQC to provide personal care as outlined in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010. The definition of Personal Care in this instance includes physical assistance given to a person in connection with everyday activities, such as:

• Eating or drinking (including the administration of parental nutrition)
• Toileting (including in relation to menstruation)
• Washing or bathing
• Dressing
• Oral care
• The care of skin, hair and nails (with the exception of nail care provided by a chiropodist or podiatrist).

We aim to enable individuals to be as independent as possible, encouraging customers to carry out activities themselves or with support. Maintaining a customer’s personal privacy and dignity is essential to us.

The costs for this care may be met by funds from a customer's individual budget, by a local authority or from a customer's own personal funds.

If you would like to discuss personal care for you or a member of your family please contact us on 01539 735 025 and we can chat through how the Oaklea Trust can help.